Workshop Overview
This 3-hour interactive workshop is designed to provide healthcare professionals, technology developers, and innovators with the skills to build and customize conversational agents. With a focus on healthcare use cases, participants will gain hands-on experience in creating intelligent and reliable conversational agents using state-of-the-art tools and frameworks.
Workshop Details
Duration: 3 hours
Audience: Healthcare professionals, technology developers, data scientists, and innovation leads
Target Organizations: Hospitals, healthcare startups, public health organizations, research institutions, healthcare technology providers
Format: Group-based, hands-on experience
Date: 15 November 2024 @ 9:30 am IST
Venue: LHC Room 209 at Indraprastha Institute of Information Technology, Delhi
Objectives
Equip participants with:
- The ability to design and build conversational agents, specifically for healthcare.
- Practical experience with advanced tools for implementing conversational intelligence.
- Skills to customize agents for healthcare-specific applications, like patient triage, symptom-checking, and automated patient follow-up.
Requirements and Resources
Requirements & resourcesWorkshop Agenda
Hour 1: Introduction to Eventbot – Theory and Hands-On
- 15 Minutes Theory: Understanding Eventbots
- Overview of what an Eventbot is and how it can use diverse content sources (text, video, etc.) to create a comprehensive healthcare knowledge base.
- Examples of Eventbot applications in healthcare, including patient education, content querying, and knowledge base management.
- 45 Minutes Hands-On: Building an Eventbot
- Step-by-step guidance on configuring an Eventbot, integrating multiple content sources, and setting up query functionalities.
- Practical exercises to build a structured knowledge base and learn effective data integration.
Hour 2: Reliable Agent Development – Theory and Hands-On
- 15 Minutes Theory: Ensuring Reliability in Responses
- Understanding key elements that make an agent reliable, such as handling varied inputs and maintaining response accuracy.
- Discussion on healthcare-specific applications, including accurate responses for patient triage, symptom-checking, and healthcare inquiries.
- 45 Minutes Hands-On: Developing a Reliable Conversational Agent
- Participants will create an agent geared toward healthcare applications, focusing on tasks such as symptom-checking and patient support.
- Group exercises for designing, testing, and refining agents to ensure they handle diverse user scenarios accurately and empathetically.
Hour 3: Applying Conversational Intelligence to Real-World Use Cases
- Group Activity: Participants apply learned skills to real-world healthcare scenarios or select from provided case studies.
- Customizing the Eventbot and Reliable Agent for healthcare applications such as patient follow-up, health data inquiries, and patient education.
- Groups will test and review their solutions, with feedback on expanding the applications to other domains if desired.
Target Audience
This workshop is ideal for:
- Healthcare Professionals: Nurses, doctors, and patient coordinators looking to enhance patient engagement through automation.
- Healthcare Administrators: Managers and leaders in hospitals or clinics aiming to integrate conversational agents for patient support.
- Tech and Data Specialists: Developers, data scientists, and AI enthusiasts focusing on healthcare applications and conversational AI.
- Healthcare Startups and Innovators: Health tech startups exploring AI solutions for patient engagement and information delivery.
Outcome
By the end of the workshop, participants will be able to:
- Build an Eventbot for healthcare knowledge base management.
- Develop reliable agents for healthcare-specific tasks.
- Customize and apply conversational intelligence solutions to real-world healthcare applications.