Dr. Upasana Arora is the Managing Director of the Yashoda Group of Hospitals, overseeing their flagship multi-speciality hospital in Kaushambi. She has been instrumental in the hospital’s evolution over more than two decades, guiding its transformation into a trusted, NABH-accredited institution in North India. With a background in Political Science (BA from University of Delhi) and Education (B.Ed from Annamalai University), Dr. Arora builds on structured thinking and people-centred leadership. She further distinguished herself as the first Indian to receive a fellowship from International Society for Quality in Healthcare (ISQua) in Quality & Patient Safety, and completed an Executive Programme in Leadership & Quality in Healthcare at Harvard Medical School.Her leadership emphasis spans ethics, sustainability, digital transformation and eco-friendly practices, always aligned with the hospital’s “patient-first” values. She has also been recognised with multiple awards — including the ASSOCHAM Excellence Award (Business Woman of the Year, 2018), and the U.P. FICCI FLO Women’s Award in Healthcare (2018) for her work in affordable quality healthcare.